---
metadata:
  - name: generator
    content: Diplodoc Platform v5.64.0
alternate:
  - https://yandex.ru/routing/doc/en/delivery/configurable-options/manual-delivery.md
  - https://yandex.ru/routing/doc/kk/delivery/configurable-options/manual-delivery.md
  - https://yandex.ru/routing/doc/ru/delivery/configurable-options/manual-delivery.md
  - href: https://yandex.ru/routing/doc/en/delivery/configurable-options/manual-delivery.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.ru/routing/doc/en/llms.txt?revision=r21916475
    rel: describedby
title: "RouteQ — Track\_&\_Trace — manual status updates with automatic delivery enabled"
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/routing/doc/en/llms.txt?revision=r21916475


# Manual status updates with automatic delivery enabled

## About automatic status updates {#how-it-works}

Order and depot statuses change automatically if:

1. The [Automatic delivery detection](https://yandex.ru/routing/doc/en/delivery/interface/company.md#auto-delivery) option is enabled.

1. The courier spends a certain amount of time within the order or depot radius (based on the **Detection radius** and **Detection coefficient** parameters).

1. The courier's GPS tracker transmits location data correctly.

As a result, orders get automatically marked as **Completed**, and depots get marked as **Visited**. Importantly, couriers can't update the status themselves, as they can't use the **Completed** (in order cards) and **Visited** (in depot cards) buttons in the [RouteQ](https://yandex.ru/routing/doc/en/rq-app/index.md) app.

#### Reasons to allow manual status updates {#when-use}

If the GPS loses signal, status might not be updated even if the **Automatic delivery detection** option is enabled. To allow couriers to mark orders as **Completed** and depots as **Visited**, enable manual status updates in automatic delivery detection mode.

## Configure manual status updates {#configure-option}

<!-- source: en/delivery/_includes/function-connecting.md -->
To disable or enable this option, as well as to find out its status, write to the support service. The courier can use the new feature only after they restart the mobile app.
<!-- endsource: en/delivery/_includes/function-connecting.md -->

Whether depot and order statuses can be manually updated depends on the following:

1. The value of the [Automatic delivery detection](https://yandex.ru/routing/doc/en/delivery/interface/company.md#auto-delivery) option set for the company.

1. Parameters `allow_manual_order_detection` and `allow_manual_depot_detection` in the [depot](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsDepot) and [courier](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsMobileEmployee) settings.

#|
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**Parameter**
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**Function**
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**Parameter values**
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`allow_manual_order_detection`
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Allows the courier to manually mark orders as **Completed**
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- `false` — manual status updates disabled.

- `true` — manual status updates enabled.
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`allow_manual_depot_detection`
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Allows the courier to manually mark depots as **Visited**
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^
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|#

If the `allow_manual_order_detection` parameter for a depot is set to `true`, status can be manually updated for all the orders on the route linked to that depot. Routes are usually linked to the depot a courier starts from.

To understand whether a courier can update statuses, check the combination of settings when automatic delivery is [enabled](#included) and when it is [disabled](#disabled). 

### Check the combination of settings {#check-settings}

The tables show the values of the parameters `allow_manual_order_detection` and `allow_manual_depot_detection` for a [depot](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsDepot) and for a [courier](https://yandex.ru/routing/doc/en/delivery/redoc/index.html#operation/editsMobileEmployee). The same logic applies to both parameters.

#### Automatic delivery enabled {#included}

[Automatic delivery detection](https://yandex.ru/routing/doc/en/delivery/interface/company.md#auto-delivery) is enabled for the company:

#|
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**Depot settings**
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**Courier settings**
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**Manual status updates**
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`Not specified` or `true`
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`Not specified` or `true`
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Allowed for all couriers
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`Not specified` or `true`
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`false`
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Allowed for all couriers, except a certain one
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`false`
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`true`
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Allowed for a specific courier from the depot<br>
Not allowed for other couriers from the depot<br>
Allowed for couriers from other depots
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`false`
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`Not specified` or `false`
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Not allowed for couriers from a specific depot<br>
Allowed for couriers from other depots
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|#

#### Automatic delivery disabled {#disabled}

[Automatic delivery detection](https://yandex.ru/routing/doc/en/delivery/interface/company.md#auto-delivery) is disabled for the company:

#|
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**Depot settings**
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**Courier settings**
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**Manual status updates**
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`true`
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`false`
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Not allowed for a specific courier<br>
Allowed for other couriers from the depot<br>
Not allowed for couriers from other depots
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`true`
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`Not specified` or `true`
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Allowed for couriers from a specific depot<br>
Not allowed for couriers from other depots
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`Not specified` or `false`
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`Not specified` or `false`
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Not allowed for all couriers
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`Not specified` or `false`
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`true`
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Allowed for a specific courier
||
|#

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